Public Offer Agreement
Public offer agreement on remote sale of goods
on the website of the Internet site "EXSPRESS CHIP"
Internet - platform "EXPRESS CHIP", located on the domain name http://exspresscheap.ru, Limited Liability Company "EXPRESS CHIP", OGRN 1175275074930, INN 5245029246, KPP 524501001; Legal address: 607635, Russia, Nizhny Novgorod Urban District, Novinki Rural Settlement, Engineering Proezd, 7, Building 1, Apartment 31, represented by the General Director Svetlana Evgenievna Malova, acting on the basis of the Charter, hereinafter referred to as the "Administration of the Internet Site", publishes a Public Offer for the sale of the Goods by remote means.
1.TERMS AND DEFINITIONS
In this Offer Agreement, unless the context requires otherwise, the following terms have the following meanings and are an integral part thereof:
Offer - this Offer Agreement, including all its annexes;
Acceptance — full and unconditional acceptance by the Buyer of the terms of this Offer Agreement;
Goods - goods, products, information about the name, range and price of which is posted on the website of the Internet site "EXPRESS CHIP" http://exspresscheap. ru
The site is http://exspresscheap. ru
Administration of the Internet site - site administration
Internet - platform http://exspresscheap. ru — open for free visual familiarization, publicly available, owned by LLC "EXPRESS CHIP" resource, posted on the Internet at http://exspresscheap. ru containing information about the range of goods, price, terms of delivery of goods to the Buyer.
A promotional discount is a discount that is provided for a specific Product. The size of the discount is indicated on the Product page. The price of the Product is indicated taking into account the promotional discount.
Order - a duly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer, selected on the Site.
User - an individual, a visitor to the Site, accepting the terms of this Agreement and wishing to place Orders on the Internet platform "EXSPRESSCHEAP".
"Buyer" - an individual who has concluded this Offer Agreement with the Seller on the terms contained in the Offer Agreement;
A visitor to the Site is a person who came to the site http://exspresscheap. ru without the purpose of placing an Order and purchasing goods on the Internet site "EXSPRESSCHEAP".
Seller - A legal entity or an individual entrepreneur, whose goods are posted on the Internet site.
The Seller's page is a page of the Site containing information about the terms of sale, delivery and return of the Goods sold by the Sellers, as well as other information that is essential for the conclusion and execution of the contract for the sale of the Goods. The Seller's page is available at the link posted on the page with the description of the Goods under the "Add to Cart" button.
Personal Account - an interface for storing and editing the Buyer's user data, a closed area of the website of the Internet site "EXSPRESSCHEAP", http://exspresscheap. ru is available only to Buyers who have passed the registration procedure, allowing you to manage logical blocks.
Order history is a closed area of the Seller's online store, available only to Buyers who have passed the registration procedure, and containing information on all Buyer's Orders.
Arguments are a method of judicial settlement of disputes that have arisen between the buyer and the seller.
Bonus points are a conditional unit equal to 1 ruble.
Money Back Guarantee - under this formulation, the parties understand and accept the following: The Buyer / Client / Customer, making an order and paying for the purchase on the website of the online store, automatically receives insurance of all paid orders. In case of loss of the parcel / order on any route, the insurance company reimburses the Buyer / Client / Customer for the purchased paid goods on the order and its postal shipment. The money back guarantee is canceled after receiving the parcel Buyer/Customer/Customer.
2.1.In accordance with Art. 435, 437, 494 of the Civil Code of the Russian Federation, this document, addressed to individuals, is an irrevocable offer of the limited liability company "EXPRESS CHIP" (LLC "EXPRESS CHIP"), represented by the General Director Malava Svetlana Evgenievna, acting on the basis of the charter, to conclude a public offer agreement on the conditions specified below (hereinafter referred to as the Offer Agreement).
2.2. Full and unconditional acceptance of this Offer Agreement is the Buyer's acceptance of the terms of this Offer Agreement when registering in the "Personal Account" on the website http://exspresscheap. ru.
2.3. Acceptance of the Offer Agreement means that the Buyer agrees with all the provisions of this Offer Agreement, and is equivalent to the conclusion of the Contract, that the Buyer makes payment and accepts the Goods in accordance with this Offer Agreement.
2.4. Based on the foregoing, carefully read the text of this Offer Agreement
2.5. Goods sold by sellers within the framework of this Offer Agreement are not subject to further resale. The buyer guarantees that the goods are purchased by him for his own needs.
2.6. By ordering The Goods through the Internet platform, the User agrees with the terms of sale of the Goods set forth below (hereinafter referred to as the Terms of Sale of Goods), as well as with the terms of sale and delivery of the Goods posted on the pages of the relevant Sellers containing information on the terms of sale and delivery of the Goods. In case of disagreement with this User Agreement (hereinafter referred to as the Agreement / Public Offer), the User is obliged to immediately stop using the service and leave the site http://exspresscheap. ru
2.7. The Agreement may be amended by the Site Administration unilaterally without notifying the User/Buyer. The new version of the Agreement shall enter into force after 7 (seven) calendar days from the date of its publication on the Site, unless otherwise provided by the terms of this Agreement.
2.8. A public offer is recognized as accepted by the Site Visitor / Buyer from the moment of registration of the Visitor on the Site
2.9. The contract of sale is considered to be concluded from the moment the Seller issues to the Buyer a cash or sales receipt or other document confirming payment for the goods.
2.10. By informing the Seller of his e-mail and phone number, the Site Visitor / User / Buyer agrees to the use of these means of communication by the Seller, as well as by third parties involved by him for the purpose of fulfilling obligations to the Site Visitors / Users / Buyers, in order to carry out mailings of an advertising and informational nature containing information about discounts, upcoming and current promotions and other events of the Seller, on the transfer of the order for delivery, as well as other information directly related to the fulfillment of obligations by the Buyer under this Public Offer.
2.11. By placing the Order, the User/Buyer agrees that the Seller may entrust the execution of the Agreement to a third party
2.12. All rights and obligations under the Agreement concluded with the User arise directly from the Seller, while the Buyer, accepting this Agreement, fully understands and agrees that in the case of concluding an agreement with the Seller, "EXPRESS CHIP" is not a party to the specified contract and does not bear obligations related to its execution, except as provided for in this Public Offer.
2.13. You can place an order on the Internet - site http://exspresscheap. ru 24 hours a day, 7 days a week, except during periods of routine maintenance or technical failures.
3.SUBJECT OF THE AGREEMENT
3.1. The text of this Agreement is a public offer (in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation).
3.2. Acceptance of this offer (contract) - the Buyer makes an order for the Goods in accordance with the terms of this offer. The Buyer's order for the Goods is made by performing the actions specified in the paragraph "How to make an order", a direct link to the item: https://exspresscheap. ru/kak-sdelat-zakaz/
3.3. The subject of this Agreement is to enable the User to purchase for personal, family, household and other needs not related to the implementation of entrepreneurial activities, Goods presented in the catalog of the Internet - platform at http://exspresscheap. ru
3.4. This Agreement applies to all types of Goods and services presented on the Site, as long as such offers with a description are present in the catalog of the Internet site.
3.5. The Seller transfers, and the Buyer accepts and pays for the goods on the terms of this Agreement. The Buyer pays for the order in 100% prepayment. As long as the order, delivery and the insurance amount of the Parcel for the order are not paid by the Buyer in full, the order is not considered accepted for execution and delivery.
3.6. Ownership of the Ordered Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer. The risk of his accidental death or damage to the Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer.
3.7. Prices for the Goods are determined by the Seller unilaterally, indisputably and are indicated on the pages of the Internet site located at the Internet address: http://exspresscheap. ru
3.8. The price of the goods is indicated in rubles of the Russian Federation or US dollars
3.9. By accepting this offer, the Buyer agrees that:
3.9.1. Registration data (including personal data) are provided by him voluntarily.
3.9.2. Registration data (including personal data) are transmitted in electronic Form via open internet communication channels
3.9.3. Registration data (including personal data) are transferred to the Seller for the implementation of the goals specified in this offer and can be transferred to third parties to realize the goals specified in this offer.
3.9.4. Registration data (including personal data) can be used by the Seller for the purpose of promoting goods and services, by making direct contacts with the Buyer through communication channels.
3.9.5. The consent given by the Buyer to the processing of his registration data (including personal data) is indefinite and can be revoked by the Buyer or his legal representative by submitting a written application to the registration address of EXPRESS CHIP LLC
3.10. The agreement concluded on the basis of the Buyer's acceptance of this offer is a contract of accession, to which the Buyer joins without any exceptions and / or reservations.
3.11. The fact of placing an order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement, including the Buyer's consent to the Seller's sending him e-mail messages about the status of his order and surveys to improve the quality of service to the Buyers. The Buyer who purchased the goods on the Seller's Internet site (who placed the order of the goods) is considered as a person who entered into relations with the Seller on the terms of this Agreement.
4.REGISTRATION ON THE SITE
4.1. Only registered Buyers can place an Order on the Internet platform, while the Buyer has the right to register on the site only 1 (one) time, i.e. can have only one Personal Account.
4.2. When registering in the "Personal Account" on the website of the Internet site "EXPRESS CHIP" http://exspresscheap. en The Buyer must provide the following registration information about himself:
- Name, Surname
- E-mail address (hereinafter used as a login)
- Password to the Personal Account (only Latin letters and numbers)
- Delivery address of the Ordered and paid goods
4.3. Personal data can be changed in the Personal Account on the website
4.4. The site administration (the Seller) is not responsible for the accuracy and correctness of the information provided by the Buyer during registration and ordering.
4.5. The Buyer who has registered on the Internet site receives an individual identification by providing a login and password. Individual identification of the Buyer allows to avoid unauthorized actions of third parties on behalf of the Buyer and opens access to additional services. The transfer of the buyer's login and password to third parties is prohibited.
4.6. The Buyer is solely responsible for all possible negative consequences in case of transfer of the login and password to third parties.
4.7.In case the User has suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the User undertakes to immediately notify the administration of the site http://exspresscheap. en by sending an appropriate e-mail to the support address: support@exspresscheap. ru
5. GOODS AND THE PROCEDURE FOR MAKING A PURCHASE
5.1. The Seller ensures the availability in its warehouse of the Goods presented on the Site. The photos accompanying the Goods are simple illustrations to it and may differ from the actual appearance of the Goods. The descriptions / characteristics accompanying the Goods do not claim to be exhaustively informative and may contain typographical errors. To clarify the information on the Goods, the Buyer may contact the Seller. The information provided on the Site is updated once a day.
5.2. In the absence of the Goods ordered by the Buyer in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order, notifying the Buyer thereof by sending an appropriate e-mail to the address specified by the Buyer during registration.
5.3. The Buyer can submit an application to the Site Administration, at zakaz@exspresscheap. ru about the goods he needs, which is not on the site. The site administration will take all measures to meet the needs of the Buyers. Further actions are similar to all the above and below described schemes of work.
5.4. The Buyer can order no more than 10 pieces of one type of goods in one order. In the case of the Buyer's order of one type of product, in one order, more than 10 pieces, the Seller and the Site Administration are not responsible for the seizure by customs of a part of the goods exceeding 10 pieces or the entire batch of products. The value of the seized goods, due to the fault of the Buyer who did not comply with the requirements of customs rules, does not return.
5.5. In case of cancellation of a fully or partially paid Order, the Parties agree on the terms of compensation for the amount paid: the cost of the canceled Goods is returned by the Seller to the Buyer in the manner by which the Goods were paid. Or the Buyer may select any other products to order for the cancelled amount.
5.6. The Buyer's order is made in accordance with the procedures specified on the Site in the section "How to order" at https://exspresscheap. ru/kak-sdelat-zakaz/
5.7. The Buyer is solely responsible for providing incorrect information, which entailed the impossibility of proper fulfillment by the Seller of its obligations to the Buyer.
5.8. After placing the Order on the Site, the Buyer is provided with information about the order, delivery time by sending an e-mail to the address specified by the Buyer during registration.
5.9. The order is considered incomplete if the Buyer has not made payment for the goods on the website http://exspresscheap. ru. If the Buyer has closed the order and made payment, then such Order is considered complete.
5.10. Large-sized goods, goods weighing more than 10 kg, as well as, the order according to the sketches of customers, is issued by additional agreement between the Seller and the Buyer. The Buyer will not be able to close the order and pay for such an order, without confirmation of all costs and the final cost from the Seller (the parties agree on the sketch, the timing of the preparation of the tree, the timing of the manufacture of the product, the delivery time of the product, the cost of cargo insurance, duty cost, door-to-door shipping cost and other costs). Based on the results of the agreements of all amounts, the Buyer makes a payment in the amount of 50% of the cost of the product, delivery, insurance, duty. Full payment, the second part of the cost of 50% is made by the Buyer before the start of manufacturing the product by the Seller. The Seller notifies the Buyer of the readiness for the manufacture of the product.
5.11. The terms of production of wood products, under the order, as well as under the order according to the buyer's sketches, can reach 4 months.
5.12. The Seller has the right to cancel the Customer's Orders containing the Goods, which the Customer previously refused 5 or more times, indicating the reasons not related to the presence of defects in these Goods
5.13. The Seller has the right to refuse to conclude a contract and place an Order if the Customer has already issued and has not received other previously issued Orders for a total amount of 20 thousand rubles and above.
5.14. All information materials about the Goods presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Goods, including colors, sizes and shapes. If the Customer has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Customer must contact the Seller.
5.15. If the execution of the Order by the Seller has become impossible for reasons beyond the control of the Client or the Seller (in the event of the closure of the delivery region by the Delivery Service, changes in customs rules and procedures and other circumstances that prevent the transfer of the Goods in an agreed way, including in case of loss of the Order during delivery, the absence of the Goods from the supplier of this Product, the non-receipt of the Goods at the Seller's warehouse, the absence of the Goods in stock due to the defect, re-sorting or inoperability of the Goods revealed during the processing of the Order, etc.). The Seller is obliged to immediately notify the Customer about this by sending an electronic message to the e-mail address specified during registration on the Site and / or to the "Messages" section, and the Customer - to withdraw from the contract of sale or agree on new conditions for the delivery of the Goods by placing a new Order, if the Goods are on sale.
5.16. When purchasing goods on the site https://exspresscheap. Ru the buyer is awarded bonus points at the rate of: 5% of the cost of the goods in the order. When accruing bonus points, the cost of delivery is not taken into account. Bonus points are displayed in the buyer's personal account. Bonus points are accrued after payment for the order, and putting the status of the order "COMPLETED". The status of the order can be viewed in your personal account, on the website.
5.16.1. You can use bonus points when placing a subsequent order for which bonuses were accrued in the "CART". The number of bonus points to be written off must be indicated in the field for entering bonus points. Instructions https://exspresscheap.ru/bonusnye-bally/ .
5.16.2. You can pay with bonus points no more than 50% of the cost of the goods in the order. Payment with bonus points does not apply to delivery and commission for the transaction.
6.DELIVERY OF GOODS
6.1. Methods, as well as approximate delivery times of the Goods sold on the Internet site, are indicated on the Site in the "Delivery" section at https://exspresscheap. ru/oplata-i-dostavka/
6.2. The methods and approximate terms of delivery of the Goods sold by the Sellers are indicated on the relevant pages of the Sellers on the Website http://exspresscheap. ru. Delivery times may have upward deviations, but not more than 120 days, (the increase in time is due to the CIVID-19 pandemic)
6.3. The territory of delivery of the Goods presented on the Site is not limited to the Russian Federation, the Republic of Belarus, Kazakhstan and Ukraine. In cases of agreement between the client and the seller, delivery can be carried out in other countries.
6.4. The territory of delivery of certain types of Goods is limited to certain countries. A detailed list of goods, the delivery of which is limited, is contained in the Customs Regulations of the Buyer's country.
6.5. The rules for the import of Parcels, restrictions on the import of goods, as well as the allowable amounts of purchased goods, which are established by the buyer's country, are monitored by the Buyer independently. The buyer, when ordering products, independently complies with the rules and requirements for the import of products from Sri Lanka established by the buyer's country.
6.6. Delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller. Covid-19 pandemic refer to contingencies)
6.7. Delivery of the goods to the Buyer can be carried out in various ways chosen by him when placing an order. Delivery time is carried out from 17 (seventeen) to 150 (one hundred and fifty) days, depending on the method of delivery.
6.8. Delivery time may be increased at the request of the Buyer by contacting the Seller.
6.9. Delivery time of bulky cargo can reach up to 150 days, depending on the place of delivery and method.
6.10. The method of delivery is chosen by the Buyer when placing an order.
- Postal item (35-60 days)
- Sea Mail (90-150 days)
- EMS shipment (17-25 days)
- Budget shipment (10 – 60 days)*
- Courier delivery (1-2 days)*
6.11. Upon receipt of the Order, the Order is handed over to the Buyer or a third party specified in the Order as the recipient (hereinafter referred to as the Buyer and a third party are referred to as the "Recipient").
6.12. The cost of delivery of each Order is calculated individually, based on the information about the Seller of the ordered Goods, the weight of the Goods, the region and the method of delivery.
6.13. The User understands and agrees that: delivery is a separate service that is not an integral part of the Goods purchased by the Buyer. The terms and conditions of charging for delivery fees are available on the website of SRI LANKA Post. Sellers who sell their Products on the Internet site may charge a separate fee for the delivery service of the Goods (the terms and cost of delivery in case of charging a separate fee for it are posted on the relevant Pages of sellers).
6.14. Claims to the quality of the purchased Goods, arising after receipt and payment for the Goods, are considered in accordance with the Law of the Russian Federation "On Protection of Consumer Rights" and the warranty obligations of the relevant Seller. In this regard, the purchase of the Goods with delivery does not give the Buyer the right to demand the delivery of the purchased Goods for the purpose of warranty service or replacement, does not make it possible to carry out warranty service or replacement of the Goods by visiting the Buyer and does not imply the possibility of returning the cost of delivery of the Goods in cases where the Buyer has the right to a refund for the Goods as such, in accordance with the Law of the Russian Federation "On Protection of Consumer Rights".
6.15. The Seller's obligation to transfer the goods to the Buyer shall be deemed fulfilled at the time of receipt of the Goods by the Recipient at the post office, unless the Parties provide other places of receipt of the order.
6.16. Upon receipt of the Order at the post office, the Recipient, after completing all the necessary procedures related to the receipt of the Goods, is obliged to inspect the delivered Goods and open it in the presence of Postal workers to check the Goods for compliance with the declared quantity, range and completeness of the Goods, as well as to check the service life of the delivered Goods and the integrity of the package. In the event of claims to the delivered Goods (not before the attachment, the attachment of the Goods other than the item specified in the inventory, industrial defects, other claims), on the instructions of the Recipient, the postal workers draw up an Act on the identified non-conformities. If the Recipient has not made claims in the above manner, the Seller is considered to have fully and properly fulfilled his obligation to transfer the Goods.
6.17. In case of return of the Goods delivered by mail in connection with the presence of claims to the Goods, the Recipient is obliged to attach to the Shipment, as well as send to the e-mail of the Seller and the site administration (client@exspresscheap. ru), (scanned copies or photos in . jpeg, . png) containing the returned Goods, the following documents:
- a copy of the payment receipt or other document confirming the fact of purchase of the returned goods on the Internet site http://exspresscheap. ru
- photo with the identified shortcomings of the goods.
- a copy of the inventory of the Consignment;
- return form. ( download)
6.18. The goods presented on the Site in terms of quality and packaging comply with GOST and TU, which is confirmed by the relevant documents of the Manufacturer's country (certificates, etc.).
6.19. Free delivery is carried out within the boundaries of the city of Nizhny Novgorod. Delivery becomes free when buying from 1300 (one thousand three hundred rubles). Delivery in Nizhny Novgorod is carried out within two days from the moment of placing and paying for the order on the exspresscheap website. Ru If the purchase price is less than 1300 rubles, the cost of delivery by courier is 200 rubles within the boundaries of the city of Nizhny Novgorod.
6.20 Budget delivery - delivery, which is also carried out by the post of Sri Lanka, This type of delivery excludes: cargo and parcel insurance, tracking (track number), any guarantees for the delivery of goods to the Russian Federation. When choosing this type of delivery, all responsibility is assumed by the buyer who made the order on the Exspresscheap site. ru. ExpressChip LLC does not bear any responsibility for the delivery and dispatch of goods from Sri Lanka. This type of delivery is carried out only to Russia. With a separate agreement of the Buyer and the Seller, this type of postal item can be sent to the Buyer's country.
7. PAYMENT FOR THE GOODS
7.1. The price of goods sold on the Internet site is indicated in rubles of the Russian Federation, US dollars and includes value added tax if the relevant Seller applies the general taxation system.
7.2. The price of the Goods is indicated on the Website. In case of incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer about it in order to confirm the Order at the corrected price or to cancel the position or the Order completely. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order in the same way as it was paid, or the Buyer selects on the site any other products for the amount that was paid by the Buyer on the canceled order.
7.3. The price of the Goods on the Website may be changed by the Seller unilaterally. At the same time, the price of the Goods paid by the Buyer is not subject to change. The price of the Goods may be differentiated by region.
7.4. Online payments are accepted through electronic payments through the Robokassa payment system.
7.4.1 When paying for the order through the Robokassa payment system, you will be redirected to the Robokassa payment gateway on which you will need to enter the details of the bank card with which you pay for the order. The connection to the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments VerifiedByVisa or MasterCardSecureCode, you may also need to enter a special password to make a payment.
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7.4.4 When paying through the Robokassa payment system , a commission is charged for the transaction, according to the Robokassa tariff plans. Check the exact percentage of the commission on the website of the https://robokassa.com.
7.5. Features of payment for the Goods using bank cards:
- In accordance with the regulation of the Central Bank of the Russian Federation "On the issue of bank cards and on operations performed using payment cards" dated 24.12.2004 No. 266-P, operations on bank cards are performed by the cardholder or a person authorized by him.
- Authorization of operations on bank cards is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank has the right to refuse to carry out this operation. Fraudulent operations with bank cards fall under article 159 of the Criminal Code of the Russian Federation.
- In order to avoid cases of various kinds of misuse of bank cards when paying, all Orders placed on the Site and prepaid with a bank card are checked by the Seller. In order to verify the identity of the owner and his eligibility to use the card, the Seller has the right to require the Buyer who placed such an order to present an identity document.
8. RETURN OF GOODS AND CASH
8.1. Return of the Goods is carried out in accordance with the "Return Conditions" specified on the Site at https://exspresscheap. en/vozvrat/. The rules for the return of the Goods can be established by each respective Seller independently and are published on the corresponding Seller's Page. "EXPRESS CHIP is under no obligation to return the Goods sold by the Sellers.
8.2. Refunds to the Buyer are made to the personal account of the EXSPRESSCHEAP Internet site. RU of the client within 2 (two) working days from the date of receipt of the goods at the Seller's warehouse.
8.3. Refunds to the Buyer are made to the bank account within 5 (five) - 30 (thirty) working days (the period depends on the Bank that issued the bank card), from the moment the goods arrive at the Seller's warehouse.
8.4. Return of the Goods of good quality is the goods in the original ("native") packaging, with all label tags that were available at the time of sale.
8.5. Damaged, with traces of wear, with torn off labels, goods are not subject to return! Also, gift souvenirs, postcards are not refundable.
8.6. The Buyer has no right to refuse the ordered and paid Goods.
8.7. Return of the Goods of inadequate quality:
8.7.1. A product of inadequate quality means a product that is defective and cannot ensure the fulfillment of its functional qualities. The received Goods must correspond to the description of the ordered goods on the Site http://exspresscheap. ru. The difference between the design or decoration elements and the description stated on the Site is not a sign of inadequate quality.
8.7.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order must be checked by the Recipient at the time of receipt of the Goods.
8.7.3. Upon receipt of the Order at the post office, the Recipient is obliged to inspect the delivered Goods and open them in the presence of Postal workers to check the Goods for compliance with the declared quantity, range and completeness of the Goods, as well as to check the service life of the delivered Goods and the integrity of the package. In case of claims to the delivered Goods (non-attachment, attachment of the Goods other than those specified in the inventory of the shipment, industrial defect, other claims), on the instructions of the Recipient, the postal workers draw up an Act on the identified non-conformities. If the Recipient has not made claims in the above manner, the Seller is considered to have fully and properly fulfilled his obligation to transfer the Goods.
8.7.4. If the Buyer was handed over the Goods of inadequate quality and this was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Art. 18 "Consumer rights in case of detection of defects in the goods" of the Law on Consumer Protection.
8.7.5. Claims for the return of the amount of money paid for the goods shall be satisfied within 30 days from the date of presentation of the relevant claim by the Buyer and confirmation of his claims with the above documents, within the above specified periods (Article 22 of the Law of the Russian Federation "On Protection of Consumer Rights").
8.8.Not subject to exchange and return (according to the List approved by the Decree of the Government of the Russian Federation dated January 19, 1998 No. 55):
8.9. Refunds are made by returning the cost of the paid Goods to a bank card. The method must be indicated in the appropriate field of the application for the return of the Goods, which can be found at the address (form) or in another similar document issued by the Seller. Methods of refunding the money paid for the Goods of inadequate quality sold by the Sellers are determined by such sellers independently and are indicated on the corresponding Sellers' Pages.
8.10. Also, a refund can be made to the Personal Bonus Account of the Buyer, for further payment with bonus points of the ordered goods.
9. SETTLEMENT OF DISPUTES ON ORDERS
9.1. Settlement of disputes (disputes) on orders, in the following cases:
- The track number for tracking the parcel is not specified by the Supplier, and you cannot track the movement of your parcel.
- Products obtained in unsatisfactory condition
- The resulting products differ from those indicated on the site, in terms of parameters, characteristics or features.
occurs by opening a debate on the site.
Debates shall be opened no later than 2 (two) days from the date of closing of the transaction.
In case of inaction of the seller, the Buyer must contact the support service: write a letter no later than 15 working days from the date of opening the "Debate" to the email address: support@exspresscheap. ru
In the letter it is necessary to inform all the details of the problem, the order number, attach a photo and describe the essence of negotiations with the Supplier.
The "EXPRESS CHIP" team will take all possible measures to understand the controversial situation.
10.1. The Seller shall not be liable for damage caused to the Buyer as a result of improper use of the Goods purchased on the Internet site.
10.2. The site administration is not responsible for the content and functioning of external sites.
10.3. EXPRESS CHIP LLC is not responsible for the quality of the Goods sold by the Sellers, as well as for the fulfillment by them of their obligations to transfer the Goods to the Buyer, in terms of their completeness and quantity corresponding to the Order issued by the Buyer. The Buyer hereby agrees that any claims regarding the quality, quantity and completeness of the Goods, as well as the timing of delivery of the Goods, shall be sent to the seller whose Goods were ordered on the Internet site. At the same time, "EXPRESS CHIP" undertakes to assist buyers in resolving their claims to the Sellers by providing all the information available to "EXPRESS CHIP" regarding the procedure for work, the terms of sale and return of the Goods, the location of the relevant Sellers, as well as any other information essential for resolving such claims, which is at the disposal of "EXPRESS CHIP" and is not confidential by law or contract.
10.4. The Seller undertakes:
10.4.1. From the moment of conclusion of this Agreement, ensure in full all obligations to the Buyer in accordance with the terms of this Agreement and the current legislation. The Seller reserves the right to default on the obligations under the Agreement in the event of force majeure circumstances.
10.4.2. Process the Buyer's personal data in the manner established by the current legislation regarding the organization of processing and ensuring the security of personal data.
10.4.3. In case of achieving the purpose of personal data processing, the Seller undertakes to stop the processing of personal data or ensure its termination (if the processing of personal data is carried out by another person acting on behalf of the Seller) and to destroy personal data or ensure their destruction (if the processing of personal data is carried out by another person acting on behalf of the Seller) within a period not exceeding thirty days from the date of achievement of the purpose of processing personal data unless otherwise provided by a contract to which the Buyer is a party, beneficiary or guarantor, or other agreement between the Seller and the Buyer.
10.4.4. In case of withdrawal by the Buyer of consent to the processing of his personal data, the Seller undertakes to stop their processing or ensure the termination of such processing (if the processing of personal data is carried out by another person acting on behalf of the Seller) and if the preservation of personal data is no longer required for the purposes of personal data processing, to destroy personal data or ensure their destruction (if the processing of personal data is carried out by another person acting on behalf of the Seller) and if the preservation of personal data is no longer required for the purposes of personal data processing, to destroy personal data or ensure their destruction (if the processing of personal data is carried out by another person a person acting on behalf of the Seller) within a period not exceeding thirty days from the date of receipt of the said recall, unless otherwise provided by the contract, to which the Buyer is a party, beneficiary or guarantor.
10.4.5. Send one of the following (sales receipt, cash receipt, payment invoice, invoice) to the Client's e-mail address specified in the Personal Cabinet on the website www. exspresscheap. ru
10.5. The Seller has the right to:
10.5.1. Change this Agreement, Prices for the Goods and Tariffs for related services, methods and terms of payment and delivery of goods unilaterally, placing them on the pages of the Internet site located at the Internet address: www. exspresscheap. ru
10.5.2. All changes come into force immediately after publication, and are considered to be brought to the attention of the Buyer from the moment of such publication.
10.5.3. Record telephone conversations with the Buyer. In accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection". The Seller undertakes: to prevent attempts of unauthorized access to information and / or its transfer to persons who are not directly related to the execution of Orders, to detect and suppress such facts in a timely manner.
10.5.4. Without the consent of the Buyer, transfer its rights and obligations to perform the Agreement to third parties.
10.5.5. The Seller has the right to make restrictions on the Goods delivered to the Customer at the same time.
10.5.6. Use "cookies" technology. " Cookies" do not contain confidential information and are not transferred to third parties.
10.5.7. Receive information about the ip address of the visitor of the Site www. exspresscheap. ru. This information is not used to identify the visitor and is not transferable to third parties.
10.5.8. The Seller has the right to send advertising and information messages to the Buyer through e-mail and SMS-mailings with information about discounts, promotions, new arrivals, etc. The frequency of mailings is determined by the Seller independently, unilaterally.
10.5.9. The Seller has the right to make restrictions on the amount of ordered goods on one day of delivery.
10.6. The Buyer undertakes:
10.6.1. Before concluding the Agreement, familiarize yourself with the content and terms of the Agreement, prices for the Goods offered by the Seller on the Internet site.
10.6.2.In fulfillment by the Seller of its obligations to the Buyer, the latter must provide all the necessary data uniquely identifying him as the Buyer, and sufficient to deliver the Goods paid by him to the Buyer.
10.6.3. Pay for the ordered Goods and their delivery under the terms of this contract.
10.6.4. Comply with the Sales Rules.
10.6.5. Not to use the goods ordered on the Website for business purposes.
10.7. The site administration has the right to:
10.7.1. Send advertising and information messages to the Buyer through e-mail and SMS-mails with information about discounts, promotions, new arrivals, etc. The frequency of mailings is determined by the Site Administration independently, unilaterally.
11. CONFIDENTIALITY AND PROTECTION OF INFORMATION
11.1. Personal data of the User / Buyer is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.
11.2. When registering on the Site, the User provides the following information: Surname, Name, Patronymic, contact phone number, e-mail address, delivery address of the goods.
11.3. By providing their personal data to the Seller, the Site Visitor / User / Buyer agrees to their processing by the Seller, including in order to fulfill the Seller's obligations to the Site Visitor / User / Buyer within the framework of this Public Offer, promotion of goods and services by the Seller, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, organizing the delivery of goods to Buyers, conducting prize draws among Site Visitors / Users / Buyers, if any, monitoring the satisfaction of the Site Visitor / User / Buyer, as well as the quality of services provided by the Seller.
11.4. The processing of personal data means any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, refinement (updating, modification) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
11.4.1. The Seller has the right to send informational, including advertising messages, to the e-mail and mobile phone of the User /Buyer.
11.4.2. The User / Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the site administration about his refusal by sending an appropriate application to the email address client@exspresscheap. ru. Service messages informing the User/Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User/Buyer.
22.214.171.124. Withdrawal of consent to the processing of personal data is carried out by revoking the acceptance of this Public Offer by submitting a written application in any form to the address specified in clause 4.11.1.
11.4.4. The Administration receives information about the ip-address of the visitor of the Site www. exspresscheap. this information is not used to identify the visitor.
11.4.5. The Seller, the Site Administration, are not responsible for the information provided by the User / Buyer on the Site in a publicly accessible form.
11.4.6. The Seller has the right to record telephone conversations with the User/Buyer. At the same time, the Seller undertakes: to prevent attempts of unauthorized access to information obtained in the course of telephone conversations, and / or its transfer to third parties who are not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection".
*Read more about the procedure for exercising the rights provided for by the Federal Law No. 152 "On Personal Data" here.
12. GIFT CERTIFICATES
12.1 The use of this Gift Certificate (hereinafter referred to as the Certificate) implies that the Purchaser and/or the Holder and/or Bearer of this Certificate accepts the terms and conditions set out below.
12.2 This certificate can be used to receive a one-time discount in the amount of the nominal value of the certificate in the EXSPRESSCHEAP online store. RU on the territory of Russia.
12.3 The value of the nominal value is indicated in rubles on the front side of the certificate.
12.4 The certificate is non-refundable and cannot be exchanged for cash and is intended to receive a discount when paying for purchases in the online store.
12.5 The certificate is valid for 12 months from the date of activation and is a Bearer certificate. After this period, the certificate becomes invalid without notice.
12.6 The moment of activation is considered to be the moment of purchase of the certificate.
12.7 The certificate seller is not responsible for the loss, theft or damage of the certificate, or its improper use. Lost, stolen or used certificate is not subject to recovery.
12.8 The certificate can be used only once, at the time of payment for the goods, the certificate is considered canceled, while the unused amount of the certificate is not refundable.
12.9 The Seller of the certificate reserves the right to make changes to these terms and conditions with the subsequent publication of information about the relevant changes on the website https://exspresscheap. ru. Further use of the certificate implies that you agree to the new terms and conditions.
12.10 The bearer of the certificate receives a discount on any product in the EXSPRESSCHEAP store. RU in the amount of the nominal value of the certificate indicated on the front side of the certificate.
12.11 If the purchase amount is more than the nominal value of the certificate, you can make an additional payment by card, any of the payment systems accepted for payment in the store.
12.12 If the purchase amount is less than the nominal value of the certificate, the gift certificate is redeemed at the time of payment for the selected goods and becomes invalid, the unused discount on the gift certificate is burned.
12.13 In case of return of the goods, fully or partially paid for with the gift certificate, the funds in the amount of the nominal value used in the payment of the gift certificate are to be credited to a new gift certificate of a similar denomination, the rest of the funds are returned to the buyer in the same way as the surcharge for the purchased goods was made.
12.14 The validity of a new gift certificate is calculated from the moment of its issuance.
13. TERM OF VALIDITY OF THE PUBLIC OFFER
13.1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor / Buyer, and is valid until the withdrawal of the acceptance of the Public Offer.
14. ADDITIONAL TERMS
14.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
14.2. The Internet platform and the services provided may be temporarily partially or completely unavailable due to preventive or other works or for any other technical reasons. The technical service of EXPRESS CHIP has the right to periodically carry out the necessary preventive or other works with prior notice to the Buyers, in a way that determines independently or without it.
14.3. The provisions of the Russian legislation apply to the relations between the User /Buyer and the Seller.
14.4. In case of questions and claims from the User / Buyer, he can contact the Seller by phone or in another accessible way. The parties will try to resolve any disputes that arise through negotiations, if an agreement is not reached, the dispute will be submitted to the Administration of the site www. exspresscheap. ru
14.5. In the event that it is impossible to resolve the dispute out of court, the parties resolve the dispute in court in accordance with the Current Legislation of the Russian Federation.
14.6. In the event that the court declares the invalidity of any provision of this Agreement, the decision does not entail the invalidity of the remaining provisions
15.FORCE FORCE MAJOR
15.1. Any of the Parties shall be exempt from liability for full or partial non-fulfillment of its obligations under this Agreement, if this failure was caused by force majeure circumstances that arose after the signing of this Agreement. "Force Majeure Circumstances" means extraordinary events or circumstances which such Party could not have foreseen or prevented by the means available to it. Such extraordinary events or circumstances include, but are not limited to: strikes, floods, fires, earthquakes and other natural disasters, wars, hostilities, actions of Russian or foreign state authorities, as well as any other circumstances beyond the reasonable control of either Party. Changes in the current legislation or regulations that directly or indirectly affect any of the Parties are not considered as Force Majeure Circumstances, however, in the event of such changes that do not allow either party to fulfill any of its obligations under this Agreement, the Parties are obliged to immediately make a decision on the procedure for working to eliminate this problem in order to ensure that the Parties continue to perform this Agreement.
15.2. Restrictions imposed or which will be imposed in the sender's country due to the COVID-19 pandemic are subject to force majeure.
Updated February 16, 2022